JOB VACANCY ANNOUNCEMENT
U.S. Mission Uganda
Announcement Number: Kampala-2019-015
Position Title: Consular Assistant
Opening Period: 11/19/2019 – 12/03/2019
Salary: USD 36,725 (Actual FS salary determined by Washington D.C.)
For More Info: Human Resources Officer: Bridget C. Kissinger
Who May Apply: U.S. Citizen Eligible Family Members (USEFMs) – All Agencies
Security Clearance Required: Secret security clearance
Duration Appointment: FMA not to exceed 5 years
Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply (https://careers.state.gov/wp-content/uploads/2018/02/Eight-Qualities-of-Overseas-Employees.pdf )
Summary: The U.S. Mission in Uganda is seeking eligible and qualified applicants for the position of Consular Assistant.
The work schedule for this position is: Full Time, 40 hours per week
Start date: Candidate must be able to begin working within a reasonable period of time following receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position: No
Duties: Incumbent is responsible for preparing passport and Consular Report of Birth Abroad applications for adjudication. Advises adjudicators of any inconsistencies or fraud red flags in cases. Accepts applications for emergency services and prepares cases for Consular Chief or Consular Officer. Explains requirements for ACS services to clients, and ensures files are complete before adjudication. Uses judgment in recommending cases for issuance, denial, or further investigation. Supports Nonimmigrant Visa (NIV) and immigrant visa (IV) units when necessary, including collecting biometrics. Serves as primary back up for the American Citizen Assistant (ACS) assistant. Performs other duties as assigned. Manages consular correspondence, including tracking Congressional correspondence, drafting responses for Consular Chief’s signature, and managing public email inquiries. Is responsible for the DNA portfolio. Supervises sample collection, carefully logs and tracks sampling kits to ensure integrity of chain of custody.
Qualifications and Evaluations
EDUCATION: Completion of two years college studies is required.
EXPERIENCE: Two years’ work experience in administration or customer service oriented environment is required.
JOB KNOWLEDGE: General knowledge of administrative and office procedures; general knowledge of the consular operations, management practices and a general understanding of USG organizational structure, including the ability to appreciate political nuances and cultural sensitivities is required.
LANGUAGE: Level IV (Fluent) speaking/reading/writing English is required. This may be tested.
SKILLS AND ABILITIES: Typing level III (40wpm). Excellent communication and interpersonal skills. Ability to deal effectively with a culturally diverse public and to work diplomatically under pressure. Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint and Outlook), Internet, and ability to master Consular software applications. Must be able to obtain and maintain a Secret security clearance. This may be tested.
Qualifications: All applicants under consideration will be required to pass medical and security certifications.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*
(2) AEFM / USEFM
(3) FS on LWOP and CS with reemployment rights **
* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc?) and for additional employment considerations, please visit the following link: https://careers.state.gov/wp-content/uploads/2018/04/VA-Definitions-and-Additional-Employment-Considerations.pdf
How to Apply: All candidates must be able to obtain and hold a Secret clearance.
All applications must be submitted online. Applicants shall be required to register under the careers page for U.S. Embassy Kampala following instructions on the link below:
- For further assistance call 0414-306001
- 2. You will receive confirmation of registration and proceed to apply.
- On completion of this process, you will receive an auto response via your email.
Required Documents: Please provide the required documentation listed below with your application:
- Degree/ education transcripts
- DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
- SF-50 (if applicable)
What to Expect Next: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information: the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources office.
Thank you for your application and your interest in working at the U.S. Mission in Uganda.