COVID-19 information | Information Page

COVID-19  |  Information Page | Updated March 30, 2020

Country-Specific Information:

    • The Department of State has issued a Global Level 4 Health Advisory advising U.S. citizens to avoid all international travel due to the global impact of COVID-19. 
    • The Government of Uganda closed Entebbe International Airport and all land borders on March 23.
    • The Government of Uganda has confirmed 33 cases of COVID-19 as of March 29.
    • The U.S. Embassy issued a Security Alert on March 26 to advise American citizens about a likely increase in crime in Uganda.
    • As of March 18, 2020, the United States Embassy in Kampala is cancelling routine immigrant and nonimmigrant visa appointments. We will resume routine visa services as soon as possible but are unable to provide a specific date at this time. The MRV fee is valid and may be used for a visa application in the country where it was purchased within one year of the date of payment. If you have an urgent matter and need to travel immediately, please follow the guidance provided at  https://ais.usvisa-info.com/en-ug and https://ug.usembassy.gov/ or contact us at essa_contactus+ug+info+en@visaops.net or by phone at +256 20 240 1113 to request an emergency appointment.

Entry and Exit Requirements: 

  • The Government of Uganda announced the closure of Entebbe International Airport effective at 12:00 a.m. March 23, as well as the closure of all land borders.  No individuals are allowed to enter or depart Uganda by air, land, or water except for specific cargo vehicles which must follow strict Ministry of Health procedures.
  • The deadline for informing us of your wish to reserve seats on the commercial flight this week has now passed.  If you submitted your information as well as your consent to share it with the airline, the U.S. Embassy will contact you via email with details about the flight and instructions on how to finalize payment as soon as the Government of Uganda grants permission for the flight.
  • If you have not submitted your information but you still want a reservation on this week’s flight, please send an email ASAP to KampalaUSCitizen@state.gov with information requested below.  The flight will likely be opened to the general public once U.S. citizens who have sent us their information, and nationals from several other nations that have expressed interest in working with us on organizing this flight, are booked.

Currently, this is the only way to depart Uganda.  The U.S. government is not otherwise evacuating U.S. citizens from Uganda.  The U.S. Embassy does not anticipate arranging any more commercial flights out of Uganda at this time.  If you need to leave Uganda, consider booking this flight now.

This will not be a U.S. government operated or funded flight.  Availability and cancellations will be controlled by the airline.  The flight will take passengers to Doha, Qatar with onward routings on Qatar Airways flights to either New York (JFK) or Washington Dulles (IAD), with the option for onward domestic flights according to availability.  The airline estimates the cost will be approximately $2500 per ticket for an itinerary terminating at IAD.  The price may vary, depending on final destination.

  • If you want to book prior to publication of the flight, please send the below information via email and indicate that we can release your information to the airline. Please title your email: Booking Consent.  You will then receive instructions via email on how to pay for your booking to finalize the reservation.

Information to include in your email ASAP:

  • Full name and names of dependents traveling with you (and their nationalities):
  • If non-U.S. citizens, please indicate their relationship to you
  • If Lawful Permanent Residents, provide the A number and passport number
  • Final Destination in the U.S.
  • U.S. passport number
  • Dates of birth for all in the traveling party
  • Gender
  • Email Address
  • Phone number
  • A photograph of the biographical information page of your passport
  • Please grant permission to pass your information on to the private airline in order to reserve your booking prior to the flight being made available to the public:

“I ….. (type your name)…., authorize the US Department of State to release my passport information to a private airline in order to secure booking on their commercial flight.”

Please note that this statement constitutes your electronic signature and we must have it for every individual in your traveling party.

Alternatively, you can wait until the flight is made available publicly, but there is no guarantee that you will secure a seat.

Again, the flight will be subject to airline cancellations.  If the airline does not register sufficient interest from the general public, there is a chance that the flight will be canceled.

There are 33 confirmed cases of COVID-19 reported in Uganda.

 

For American citizens who have any inquiries, please contact us
at: KampalaUSCitizen@state.gov.

Visit Uganda’s Ministry of Health website and follow the Ministry of Health on Twitter for additional information from the Government of Uganda.

Local Resources

  • Uganda has an Emergency Operations Center at the Ministry of Health that is managing the COVID-19 response and can be reached through their hotline: (+256) 0800 203 033, 0800-100-066, or 0800-303-033.

Other links: