COVID-19 Information | Information Page

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COVID-19  |  Information Page | Updated July 6, 2020

Country-Specific Information:

    • Click here for information about repatriation fights
    • The Department of State has issued a Global Level 4 Health Advisory advising U.S. citizens to avoid all international travel due to the global impact of COVID-19.
    •  The Government of Uganda closed Entebbe International Airport and all land borders on March 23.
    • The Government of Uganda has confirmed 939 cases as of July 6, 2020.
    • The U.S. Embassy issued a Security Alert on March 26 to advise American citizens about a likely increase in crime in Uganda.
    • In response to significant worldwide challenges related to the COVID-19 pandemic, the Department of State has temporarily suspended routine visa services at all U.S. Embassies and Consulates. Embassies and consulates have canceled all routine immigrant and nonimmigrant visa appointments as of March 20, 2020, but will continue to provide emergency and mission-critical visa services as resources and local conditions allow.  We will resume routine visa services as soon as possible but are unable to provide a specific date at this time.  Please see these notices which contain detailed information about the current status of visa services worldwide and visa restrictions related to the COVID-19 global pandemic: https://travel.state.gov/content/travel/en/traveladvisories/ea/covid-19-visa-services-and-restrictions.html
    • We will resume routine visa services as soon as possible but are unable to provide a specific date at this time. The MRV fee is valid and may be used for a visa application in the country where it was purchased within one year of the date of payment. If you have an urgent matter and need to travel immediately, please follow the guidance provided at  https://ais.usvisa-info.com/en-ug and https://ug.usembassy.gov/ or contact us at essa_contactus+ug+info+en@visaops.net or by phone at +256 20 240 1113 to request an emergency appointment.

Entry and Exit Requirements: 

  • The Government of Uganda announced the closure of Entebbe International Airport effective at 12:00 a.m. March 23, as well as the closure of all land borders.  No individuals are allowed to enter or depart Uganda by air, land, or water except for specific cargo vehicles which must follow strict Ministry of Health procedures.

COVID-19 Restrictions:

On June 22, President Museveni announced changes to the current restrictions, including increasing the number of people allowed in private vehicles from three to four, while keeping the curfew (1900h-0630h) in place as well as the ban on boda boda drivers carrying passengers.  Additionally, he announced the opening of some of the border districts to freedom of movement but kept other hot spot border districts closed to any kind of private or public transport.  Schools, churches, and mosques remain closed.  Entebbe International Airport, as well as all land borders, remain closed to passenger traffic. 

Upcoming Flights:

The U.S. Embassy has been made aware of several upcoming repatriation flights out of Entebbe International Airport for foreigners wishing to depart Uganda.

Flight Information:

Date

Destination/

Transit Point

Airline

Contact

06 July 2020

Addis Ababa (ADD)

Ethiopian Airlines

aishak@ethiopianairlines.com

+256-705-775-578

07 July 2020

Addis Ababa (ADD)

Ethiopian Airlines

reservations.kla@satgurutravel.com;

susanta.kapal@satgurutravel.com;

+256-750-550-060;

+256-753-119-944

15 July 2020

Amsterdam (AMS)

KLM

Lillian.Wanzusi@KLM.com;

Lukia.Otema@KLM.com;

sales@travelcare.co.ug;

+256-754-222-600;

+256-752-750-350

29 July 2020

Amsterdam (AMS)

KLM

Lillian.Wanzusi@KLM.com;

Lukia.Otema@KLM.com;

sales@travelcare.co.ug;

+256-754-222-600;

+256-752-750-350

 These are not U.S. government-controlled flights. Pricing, availability, and cancellations will be controlled by the airline.

Interested passengers must book directly with the airline or travel agency indicated.  Travelers will be able to book an itinerary to a final destination in the United States.

Visa Status of Foreign Residents and Visitors in Uganda:

The Ministry of Internal Affairs opened their office for visa renewals and other routine immigration matters on June 15.  Foreign residents and visitors with visa issues or questions can visit their office Monday through Friday from 0800 to 1500.

The Ministry of Internal Affairs under the Directorate of Citizenship and Immigration is the issuing authority for Uganda visas and is the entity that may be able to provide guidance:

For American citizens who have any inquiries, please contact us
at: KampalaUSCitizen@state.gov.

Visit Uganda’s Ministry of Health website and follow the Ministry of Health on Twitter for additional information from the Government of Uganda.

Local Resources

  • Uganda has an Emergency Operations Center at the Ministry of Health that is managing the COVID-19 response and can be reached through their hotline: (+256) 0800 203 033, 0800-100-066, or 0800-303-033.

Other links: