Consular Details

U.S. Citizen Services Appointments


U.S. Citizen Services (Non-Emergency):
To include U.S. passport renewals, Consular Reports of Birth Abroad (CRBAs), notarials, etc.

Non-emergency services are offered by appointment only. Please schedule appointments through one of the following links below or via email, as appropriate:

Please note that email is the best way to contact us. Please email us first with any questions or concerns at

Non-emergency call-in hours:

  • Monday:  2:00 – 4:00 PM
  • Thursday: 2:00 – 4:00 PM

Please note that U.S. Embassy Kampala is closed on U.S. and Ugandan holidays and is closed to the public on the first Friday of each month.  In case of emergency, U.S. citizens can use the phone numbers below to reach U.S. Citizen Services.

These numbers and email addresses should not be used for visa inquiries.

U.S. Citizen Services (Emergency Only):
24 Hours a Day, 7 Days a Week

For Callers Outside Uganda:
   +256 414 306 001 / +256 312 306 001

For Callers Within Uganda:
 0414 306 001 / 0312 306 001 / 0414 259 791

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