VACANCY ANNOUNCEMENT NUMBER: 05-18

OPEN TO: U.S. Citizen Eligible Family Members (USEFMs) – All agencies

POSITION: ICASS Customer Service and Make Ready Coordinator; FP-7

OPENING DATE: 01/24/2018

CLOSING DATE: 02/07/2018

WORK HOURS: Part time/Job share option available

The U.S. Embassy in Kampala is seeking a U.S. Citizen Eligible Family Member (USEFM) for the position of ICASS Customer Service and Make Ready Coordinator.

BASIC FUNCTION OF POSITION

The Incumbent reports directly to the General Services Officer in charge of Housing. The position supports ICASS operations, ensuring that ICASS sections meet standards in the delivery of ICASS services to customers, and advises the Management Officer on special projects and areas of focus needed to improve service delivery. As the ICASS Residential Make-Ready Coordinator, ensures a coordinated approach among ICASS sections that prepare residences for occupancy of incoming staff.

QUALIFICATIONS REQUIRED

Applicants must address each required qualification listed below with specific and comprehensive information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

EDUCATION: Completion of a university degree in liberal arts, sciences or business administration is required.
EXPERIENCE: Two years general office experience in customer-focused work environment
LANGUAGE: List both English and host country language(s) proficiency requirements by level (II, III) and specialization (sp/read): Level IV English speaking and writing ability is required.
SKILLS AND ABILITIES: Excellent drafting skills (English), strong interpersonal, presentation and organizational skills required. Must demonstrate expertise in customer-focused management, including sound judgment and creative problem-solving in addressing issues varying in volume, scope, and complexity. Ability to remain tactful and professional at all times. Must be able to adapt to changing circumstances and be able to juggle dozens of different, often time-sensitive tasks in a variety of specialized areas. Level 1 Typing. Proficiency with Microsoft Office applications (Excel, Access, and PowerPoint) required
5. JOB KNOWLEDGE: General administrative and office procedures. Knowledge of the operation of ICASS, management practices and a general understanding of USG organizational structure, including the ability to appreciate political nuances and cultural sensitivities.

FOR FURTHER INFORMATION

The complete position description listing all of the duties and responsibilities may be obtained on our website at https://ug.usembassy.gov/embassy/jobs/ and/or by contacting the Human Resources Office on 0414306001.

SELECTION PROCESS

After an initial application screening, applicants will be invited for oral interviews. The selected candidate must pass pre-employment security investigations before beginning work. The initial appointment period is one year, subject to renewal.

Normally, candidates for employment are hired at the first step of the designated pay grade. In some instances, candidates may be hired at a higher step when exceptional qualifications or previous governmental service and pay level so warrant. The Human Resources Officer will make the decision with the concurrence of the employing section.

ADDITIONAL SELECTION CRITERIA

Management will consider nepotism/conflict of interest, budget, and visa status in determining successful candidacy.
Current employees serving a probationary period are not eligible to apply.
Current Ordinarily Resident employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report are not eligible to apply.
Currently employed U.S. Citizen EFMs who hold a Family Member Appointment (FMA) are ineligible to apply for advertised positions within the first 90 calendar days of their appointment.
Currently employed Not Ordinarily Residents hired under a Personal Services Agreement (PSA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment unless currently hired into a position with a When Actually Employed (WAE) work schedule.
Candidates must be able to obtain and hold a Secret security clearance to be eligible for consideration.
Candidates must have approximately one year remaining on their sponsor’s tour of duty to be considered eligible to apply for this position.

HOW TO APPLY

Interested candidates for this position must submit the following for consideration of the application:

Universal Application for Employment (UAE) (Form DS-174), which is available on our website (https://ug.usembassy.gov/wp-content/uploads/sites/42/2016/03/DS-174.pdf) or by contacting Human Resources.
A current resume or curriculum vitae.
Candidates who claim U.S. Veterans preference must provide a copy of their Form DD-214 with their application. Candidates who claim conditional U.S. Veterans preference must submit documentation confirming eligibility for a conditional preference in hiring with their application.
Any other documentation (e.g. essays, transcripts/certificates, awards) that addresses the qualification requirements of the position as listed above.
Applications must have the position title in the subject line.

SUBMIT APPLICATION TO:

Human Resources Office

Email: KampalaHR@state.gov.

Telephone: 0414-306001

ONLY ELECTRONIC SUBMISSIONS WILL BE ACCEPTED AND ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Please use standard file types such as Microsoft Word (.doc) and Adobe Acrobat (.pdf) and please send all documents in one file attachment.

DEFINITIONS

Eligible Family Member (EFM): An individual related to a U.S. Government employee in one of the following ways:

U.S. Citizen or not a U.S. Citizen;
Spouse or same-sex domestic partner (as defined in 3 FAM 1610);
Child, who is unmarried and under 21 years of age or, regardless of age, is incapable of self-support. The term shall include, in addition to natural offspring, stepchildren and adopted children and those under legal guardianship of the employee or the spouse when such children are expected to be under such legal guardianship until they reach 21 years of age and when dependent upon and normally residing with the guardian;
Parent (including stepparents and legally adoptive parents) of the employee or of the spouse, when such parent is at least 51 percent dependent on the employee for support;
Sibling who has been declared as 51% or more dependent on the sponsoring employee;
Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan; and
Is under chief of mission authority.

U.S. Citizen Eligible Family Member (USEFM):

S. Citizen; and
Spouse or same-sex domestic partner (as defined in 3 FAM 1610) of the sponsoring employee; or
Child, who is unmarried and under 21 years of age or, regardless of age, is incapable of self-support; or
Parent (including stepparents and legally adoptive parents) of the employee or of the spouse, when such parent is at least 51 percent dependent on the employee for support;
Sibling who has been declared as 51% or more dependent on the sponsoring employee;
Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan; and resides at the sponsoring employee’s post of assignment abroad, or as appropriate, at an office of the American Institute in Taiwan; and is under chief of mission authority; or

Appointment Eligible Family Member (AEFM): EFM (see above) eligible for a Family Member Appointment for purposes of Mission employment:

U.S. Citizen; and
Spouse or same-sex domestic partner (as defined in 3 FAM 1610) of the sponsoring employee; or
Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan (AIT); and
Is under chief of mission authority; and
Is residing at the sponsoring employee’s post of assignment abroad or, as appropriate, at an office of the American Institute in Taiwan; and
Does NOT currently receive a U.S. Government retirement annuity or pension from a career in the U.S. Foreign Service or Civil Service.

Member of Household (MOH): An individual who accompanies or joins a sponsoring employee, i.e., sponsor is a direct hire employee under Chief of Mission authority, either Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad at a U.S. mission, or at an office of the American Institute in Taiwan. A MOH is an individual who meets the following criteria:

Not an EFM and therefore not on the travel orders or approved through form OF-126 Foreign Service Residence and Dependency Report of the sponsoring employee; and
Officially declared by the sponsoring U.S. Government employee to the Chief of Mission (COM) as part of his or her household and approved by the COM; and
Is a parent, grandparent, grandchild, unmarried partner, adult child, foreign born child in the process of being adopted, father, mother, brother, sister, father-in-law, mother-in-law, son-in-law, daughter-in-law, brother-in-law, sister-in-law, stepfather, stepmother, stepson, stepdaughter, stepbrother, stepsister, half-brother, or half-sister who falls outside the Department’s current definition of Eligible Family Member 14 FAM 511.3. A MOH may or may not be a U.S. Citizen.

Not Ordinarily Resident (NOR) – An individual who:

Is not a citizen of the host country; and,
Does not ordinarily reside (OR, see below) in the host country; and,
Is not subject to host country employment and tax laws; and,
Has a U.S. Social Security Number (SSN).

NOR employees are compensated under a GS or FS salary schedule, not under the LCP.

Ordinarily Resident (OR) – A Foreign National or U.S. citizen who:

Is locally resident; and,
Has legal, permanent resident status within the host country; and,
Is subject to host country employment and tax laws.

EFMs without U.S. Social Security Numbers are also OR. All OR employees, including U.S. citizens, are compensated in accordance with the Local Compensation Plan (LCP).

The U.S. Mission in Kampala provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs.

The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.

By U.S. Mission Uganda | 25 January, 2018 | Topics: Exclude, Job Opportunities