Emergency Contact Information for U.S. Citizens

U.S. Citizen Services (Emergency Only):
24 Hours a Day, 7 Days a Week

For Callers Within Uganda:
0414 306 001 / 0312 306 001 / 0414 259 791

For Callers Outside Uganda:
256 414 306 001 / 256 312 306 001

U.S. Citizen Services (Non-Emergency):
Please note that, with the exception of emergency American Citizen Services, all
services are by appointment only.

To make an appointment, please follow the instructions below:

  • To schedule an appointment to apply for or submit additional information for a
    Consular Report of Birth Abroad (CRBA), please email KampalaCRBA@state.gov.
  • Schedule an appointment for notarial services or to apply for or renew a passport
    herePassport applications should be completed online (using form filler) printed
    with a barcode on it.
  • For inquiries regarding federal benefits or other American Citizen Services, please
    visit our website or email KampalaUSCitizen@state.gov.

For non-emergency phone inquiries regarding services for U.S. citizens, you may call
+256 414 306 800. Please note that email is the best way to contact us: KampalaUSCitizen@state.gov.

The U.S. Embassy Kampala is closed on U.S. and Ugandan holidays. In case of
emergency, U.S. citizens can use the above phone numbers to reach U.S. Citizen
Services. Please note that these numbers and email addresses are not to be used for
visa inquiries.