Emergency Contact Information for U.S. Citizens

U.S. Citizen Services (Emergency Only):

24 Hours a Day, 7 Days a Week

For Callers Outside Uganda:
256 414 306 001 / 256 312 306 001

For Callers Within Uganda:
0414 306 0010312 306 001 / 0414 259 791

U.S. Citizen Services (Non-Emergency):

To include U.S. passport renewals, Consular Reports of Birth Abroad (CRBAs), notarials, etc.

Services by appointment only:

  • Monday and Thursday:  08:00-11:45 AM
  • Friday:               08:00-10:45 AM

Please note that email is the best way to contact us: KampalaUSCitizen@state.gov.

For non-emergency phone inquiries regarding services for U.S. citizens, you may call +256 414 306 800 during the following hours:

  • Monday and Thursday:  2:00-4:00 PM

Please note that, with the exception of emergency American Citizen Services, all services listed below are by appointment only. To make an appointment, please book through the link below:

Please note that U.S. Embassy Kampala is closed on U.S. and Ugandan holidays. The Consular Section is closed to the public on the first Friday of each month. In case of emergency, U.S. citizens can use the above phone numbers to reach U.S. Citizen Services.

Please note that these numbers and email addresses are not to be used for visa inquiries.